Privacy Policy

1. Information We Collect

We may collect the following categories of personal data:

2. How We Use Your Information

We process personal data to:

• create and maintain accounts;
• verify identity;
• provide platform functionality;
• process transactions;
• manage properties;
• facilitate communications;
• comply with legal obligations;
• prevent fraud;
• improve our services;
• provide customer support.

3. Legal Basis for Processing

Under applicable Saudi Arabian laws, we process personal data based on:

• user consent;
• contractual necessity;
• legal obligations;
• legitimate business interests;
• fraud prevention and security purposes.

4. Data Sharing

We may share personal data with:

• payment processors;
• identity verification providers;
• cloud hosting providers;
• government authorities when legally required;
• professional advisors;
• business partners providing services on our behalf.

We do not sell personal data.

5. International Data Transfers

Your information may be transferred outside the Kingdom of Saudi Arabia where permitted by applicable laws and subject to appropriate safeguards.

6. Data Security

Rakiz implements technical and organizational security measures including:

• encryption;
• access controls;
• authentication mechanisms;
• monitoring and logging;
• secure infrastructure;
• periodic security reviews.

However, no electronic system can guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to:

• provide services;
• fulfill contractual obligations;
• comply with legal requirements;
• resolve disputes;
• enforce agreements.

8. Your Rights

Subject to applicable law, users may have the right to:

• access personal data;
• request correction of personal data;
• request deletion of personal data;
• withdraw consent;
• request a copy of personal data;
• object to certain processing activities;
• file complaints with competent authorities.

Requests may be submitted using the contact information below.

9. Cookies

Rakiz uses cookies and similar technologies to:

• authenticate users;
• remember preferences;
• improve performance;
• analyze platform usage;
• enhance security.

Users may manage cookies through browser settings.

10. Children's Privacy

Rakiz services are not intended for individuals under 18 years of age.

11. Changes to This Policy

We may periodically update this Privacy Policy. Updated versions will be published on the Platform.

12. Contact Information

For privacy-related inquiries, requests, or complaints: